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Frequently Asked Questions

FabulousFurs.com,The World's Finest Faux Fur, Fake Fur Coats, Faux Fur Fake Fur Jackets, Faux Fur Fake Throws & More

 

 
     Questions about Faux Fur     Questions about Sizing      Questions about Shipping
1.  How do I care for my Fabulous-Fur?          

1.  What sizes are available?                          

1. What is your standard shipping time?
2.  What is your best-selling fur?                          2.  Can you customize sleeve and hem lengths? 2.  What are your standard, domestic shipping rates?
3.  Is faux fur as warm as real fur?                       3.  Have you added more plus sizes and petite sizes?  
4.  Choosing the best faux fur for you? 4.  Do you have petite sizes?  
5.  How do I choose a faux fur? 5.  What plus sizes do you carry?  
6.  What is your softest fur? 6.  What Ladies sizes do you have available?  
7.  Does faux fur shed? 7.  What Men's sizes do you available?

 

8.  Why are some coats more expensive than others? 8.  What are the sizes of Children - Girls 4-14 / Boy's 8-16?  
  9.  What sizes are available Little Girl's and Boy's?  


What is your standard shipping time?

All orders placed by 1pm EST will ship within 48 hours, if the product is in stock. Normal delivery time is 7-10 business days. For an additional charge, we can provide express delivery, 2-day shipping, Saturday delivery, or overnight. For Christmas delivery, please refer to the home page of the website.



What are your standard, domestic shipping rates?

Shipping rates are based on your order total. Rates are presented below. If you require express delivery, 2 Day Service requires an additional $15 and Overnight Service requires an additional $25. Some larger items may require an additional express delivery charge due to the dimensional weight of the box. Please call us for details if necessary. Also, the shipping rates below do not apply to gift certificates. We are more than happy to waive the shipping fee for gift certificates since they can be sent in a business size envelope.

$6.95 for orders up to $25.00
$9.95 for orders between $25.01 and $50.00
$12.95 for orders between $50.01 and $75.00
$14.95 for orders between $75.01 and $100.00
$16.95 for orders between $100.01 and $150.00
$18.95 for orders between $150.01 and $250.00
$22.95 for orders between $250.01 and $400.00
$26.95 for orders of $400.01 or more

Is faux fur as warm as real fur?

The R-value, how heat retention is measured, of faux fur and animal fur is actually about the same. Individual fibers trap body heat, whether they’re fabric fibers or an animal’s skin. The warmest coat is long for maximum coverage and has dense, long-hair fibers.

How do I care for my Fabulous-Fur?

It’s easy to care for your faux fur coat. Spot clean with cold water and mild soap. For a thorough cleaning, dry-clean, Pile Method. This means that solvent is used sparingly so fibers remain light and fluffy. Kanecaron, a high-end acrylic fiber, is responsible for the silky touch and high sheen of our fabrics. It’s the lining rather than the faux fur that calls for dry cleaning. Most satin linings require pressing to look well, which is difficult because faux fur cannot be exposed to high heat. Highly durable, Kanecaron is heat sensitive! Avoid heat of any kind: a radiator, a hot clothes dryer or hot water.

Our throws however, may be machine-washed (delicate cycle) in cold water and line dried. Though special storage is unnecessary, our taffeta Coat Bag is a convenient, attractive way to keep your coat dust-free. Avoid storing your Fabulous-Fur in plastic.

How do I choose a faux fur?

Flat, short-hair fabrics such as Black Mink and Sable are ideal for petites and larger sizes. The fabric closest to your hair color is usually the most flattering.

The proper coat length is as long as possible, both for warmth and a long visual image. A few inches above the ankle generally looks good without sweeping the steps.

What is your best-selling fur?

Our best-selling fabric is Sable and the best selling item is our Shawl Collar Coat.

What is your softest fur?

Though every Fabulous-Fur has a wonderful feel, Limited Edition furs are usually the softest fabrics. They are higher-end acrylics and have a finer, softer finish.

Does faux fur shed?

A little shedding is to be expected with faux fur. Any shedding is likely to be residual and diminishes after a garment is worn a few times. We suggest brushing your faux fur from time to time to keep it looking it’s best and expel excess fibers.

Why are some coats more expensive than others?

In our catalog, you'll see items from our Signature Series as well as items that are mass-produced. Our Signature Series coats, jackets and accessories are made in our custom workroom, one at a time. Great attention is given not just to cutting, but to sewing and hand-finishing. At no extra charge, we can customize sleeve and hem lengths. When acustomer requests that we make a particular style in a fabric not pictured in our catalog, we can often be accommodating. Given the amount of time and labor that goes in to each of our Signature Series items, prices will naturally be higher than those items that are mass produced.

Lesser priced coats are likely to be factory-made. This means many fabric pieces are cut at one time and there's likely to be no hand-finishing. Mass produced coats and jackets can be a great value, however, if you're a lucky "easy fit" and special sleeve and hem lengths aren't an issue. Many customers find room in their wardrobes for both our Signature Series and mass-produced coats.

It's all about you

Thank you for your letters and e-mails! We love hearing your ideas for new products and suggestions about how we can better serve YOU. We’ve implemented some of your requests and explain below:

More plus sizes and petite sizes

There’s no such thing as average so we’ve added more sizes. You’ll see more XS than ever and though we don’t offer a full line of petites, Donna Salyers who is under 5’2” and weighs less than 100 lbs, has created a list of all the things she wears from our catalog, without alterations. On the other end of the spectrum, we’re offering more 2X and 3X styles than ever and you’ll see them highlighted through the catalog.

Customizing sleeve and hem length

Our Signature Series jackets, strollers and full-length coats can be ordered with sleeve and hem customized to your measurements. While there’s no extra charge, custom orders are final with no exchange or return. We suggest that you order a coat in what you believe is the best size, return it and place an order with the proper sleeve and hem length. Custom orders generally take 2-3 weeks; orders placed in November and December are completed after Christmas.

What size?

Use the size chart below to determine YOUR size. Our Customer Service agents are happy to supply you with actual garment measurements to help guide you.

FABULOUS-FURS SIZE CHARTS

 LADIES’ SIZING FOR OUTERWEAR

  XSm Small Med Large  XL   2X 3X
Size 4-6  8-10 12-14 16 18 20 22
Bust 33-34 35-36 37-38 39-40 41-42 44-46

48-50

MEN’S OUTWEAR

  M L XL 2X 3X 4X 5X
Chest 38-40 42-44 46-48 50-52 54-56 58-60 62-64

LITTLE GIRLS & BOYS

Size 4 5 6 6X
Chest 23" 24" 25" 26"

CHILDREN – GIRLS 4-14

  XS S M L
Size 4-6 7-8 10-12 14
Chest 23-25 26-27 28-30 32

CHILDREN – BOYS 8-16

  S M L
Size 8 10-12 14-16
Chest 27" 28-30" 31-33"

Choosing the best faux fur for you...

Color is important. Slip on YOUR color and often it’s abundantly clear in the way your skin and hair light up and harmonize with the fur tones. In our showroom, we’ve watched thousands of women try on coat after coat and discover the fabric closest to ones hair color is most flattering. Contrasts, however, such as White Mink with dark skin or black hair, can be dramatic and stunning.

Besides color, consider pile length and density. Black Mink, with narrow 2” pelts that create a vertical, flattering illusion, is perfect for both petite and full-figured women who prefer minimal bulk. Red Fox, Sable and White Mink are a bit longer but are also flattering, thanks to the vertical pelt lines.

The length question is easy. A coat as long as possible provides warmth AND a long visual image. A coat falling a few inches above the ankle generally looks good without sweeping the steps. In our showroom, shoppers often think of jackets “because I can’t wear a bulky coat.” They’re pleasantly surprised, however, to discover the longer illusion created by a full-length coat is more flattering than a jacket.

Choose what’s best for YOU. Sable works well with dark hair. Conversely, Sable is often perfect for blondes and here’s why. Sable has a lovely sheen that reflects light back to the face, explaining why, regardless of hair color, it’s our most wearable fabric. If you’re concerned with the bulk of a faux fur coat, Black Mink is for you. If black is too harsh for your pale winter complexion, a scarf at the neckline is often a solution.

Need something for your casual lifestyle? Red Fox and Coyote go casual AND dressy. If you’ve fallen in love with White Mink but feel it’s too impractical—reconsider! Makeup, for example, can be washed from a collar at the bathroom sink, using cold water and pump soap. Blot with a towel and allow an hour or two of air drying time.

Finally—what about style? The open neckline of a shawl collar has a lavish, luxurious feel. A standup collar, which can be worn open or closed thanks to boning hidden inside, is a warmer option and offers a longer vertical illusion. A portrait collar, worn up or down, also has a long vertical look. If your wardrobe leans towards pants and short skirts, a stroller is a great option.

What about petites?

Weighing less than 100 pounds and measuring barely 5’2”, I know the challenge of finding things that fit. Here are some suggestions for Fall/Winter 2007-2008, based on me, Donna, wearing them:

Wraps, Sweaters & Vests

14135 V-neck vest in Black Mink, Java Leopard or Sable – Just 20” long, this could be your winter uniform if you’re petite. If you’re Donna’s size, an XS is perfect.

14149 Tipped Fox bolero vest is ideal for petites and an XS is perfect for Donna.

91560 This 10” wrap provides warmth without bulk.

91660 83” stole – a better choice than the 100” version.

Signature Series Jackets & Strollers

13131 Red Fox, 13337 Black Mink An XS in these 31” jackets made in our workroom are perfect for Donna.

13132 Sable or 13132 Black Mink & 13994 Java Leopard. These 37” strollers from our Signature Series are perfect with pants and shorter skirts. The roll-up cuffs are adjustable.

14000 Black Mink Shawl Collar or 14000 Sable Shawl Collar, 14002 Black Mink Standup Collar, 14002 Sable Standup Collar, 14073 Sable Portrait Collar, 14073 White Mink Portrait Collar, 14073 Red Fox Portrait Collar, or 14073 Chinchilla Portrait Collar. Donna can wear any of these full-length Signature coats in XS with no alternations. The standard 46” length of XS falls well above the ankle. Sizes S-3X have a standard length of 48” but as mentioned above, a special length can be ordered at no extra charge. The standup collar on 14002 and portrait collar on 14073 create a longer visual illusion than the 14000 shawl collar.

Other vests, jackets & coats

13209 Ruffled Mink & 14083 Smoky Fox, or 14083 Champagne Mink. Flat fabric and 24” length make these ideal for petites. XS fits Donna perfectly.

12243 Winter White Wool coat Ivory rain coat – Great fabric and a belt make this coat work for many sizes/heights.

13105 Cheetah/Black Fox Collar & Cuff – The 22” length makes it perfect for petites and XS is just right for Donna.

13126 Fur-lined sweatshirt Petites love the 22” length.

13181 This 22” jacket in a choice of three fabrics—13181Sable, 13181Black Mink and 13181 Java Leopard. The small is too large to Donna; for a petite with larger shoulders and bust, the small is perfect.

For plus sizes

Plus sizes are highlighted throughout our catalog, but here’s a listing by category, of things available in 2X and 3X:

Signature Series – Sleeve & hem lengths may be customized:

31" Jackets-13331 Red Fox, 13337 Black Mink

37" Strollers-13132 Black Mink, 13132 Sable & 13178 Java Leopard

48" Coats-14000 Shawl collar coat in Black Mink, 14000 Shawl collar coat in Sable, 14002 Stand-up coat in Black Mink, 14002 Stand-up coat in Sable, 14115 Cheetah Tuxedo, 14416 Coyote hooded coat

Wraps, Sweaters & Vests

13183 Hook vest in Black Mink, Java Leopard & Sable, 14075 Sable-trimmed coat sweater, 14078 Tuxedo sweater, in Oatmeal/White Mink or Black/Black Fox, 14080 Ivory/Rex rabbit hooded cardigan, 42582 Black fur-trimmed ruana, 91140 100" stole in four faux choices

Other vests, jackets & coats-

12243 Ivory raincoate/giraffe lining

13111 Black Sheared Beaver 13178 Fisher

13192 Sable

13222 49" Taupe/fur-lined storm coat

13332 35" reversible storm coat in Black or Taupe

13234 Grey Chinchilla

13238 Copper raincoat

13261 Persian Lamb

13330 38" Ivory shearling

13332 Reversible Storm coat

13261 Smoky Fox & Champagne Mink ruffled & 13209 Mink ruffled

13261 30" Lynx-lined shearling jacket

14107 Tuxedo swing coat-bulk free Black Sheared Beaver

13261 31" Norwegian Fox Jacket

Casual, Robes & PJ’s:

12247 2-pc fur-trimmed warm-up in Grey or Black

13280 Red velour/White Mink robe, 13138 Black velour/Cheetah robe

13342 & 13342 13343 – Satin PJ & Robe

14097 14098 – Satin PJ & Robe

14106 – Satin PJ & Robe

13140 Lounging PJ


I heard that you also have launched a bridal gown boutique. Is this true?

In November of 2005, we launched Donna Salyers' Fabulous-Bridal, an absolutely beautiful bridal gown boutique in our former showroom at 601 Madison Avenue in Covington, Kentucky. We decided to do so when we heard story after story about how brides could not find a bridal retailer in Cincinnati who would pamper them and make them feel truly special. Our 3 floor boutique is designed to do just that -- turn potentially stressful decisions into a joyous occasion!

Fabulous-Bridal is unparalleled in its service, beauty, and ambiance. We believe we have provided a breath of fresh air to brides through out Cincinnati and the surrounding area! If you would like to contact Fabulous-Bridal, here are the details:

Phone: 859.291.9222

Address: 601 Madison Avenue, Covington KY

Web Site -- Fabulous-Bridal.com



What is the Madison Wedding Rewards program? Can I save money on my purchases at Fabulous-Furs?

The Madison Wedding Rewards program is designed to give brides in Cincinnati an opportunity to save on all of their wedding purchases. The program works by giving brides points for each purchase at The Madison, Fabulous-Bridal, Fabulous-Furs, and other select merchants at the Wedding Mall in Covington.

Brides can redeem their points for discounts on their bridal gown, upgrades on their reception at the Madison, or fabulous products at Fabulous-Furs. For more details, please click here.





If your question is not answered above, please contact our customer service representatives who will gladly provide assistance. Representatives are available Monday through Friday, 9AM until 5PM. Click here to send them your question.

 

 

 



 

 

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