By: tamacat from philadelphia
1 of 1 person found this review helpful.
This item is amazing...It is heavy and cuddly, looks and feels like real fur...and the fit is perfect for me. I debated about this purchase because I wasn't sure that the grey tones would work with my coloring...I'm still a little unsure about that issue but the piece is so lovely that I will live with this uncertainty.
Poor customer service turn around
By: Maryann cannon from Lansdowne pa , usa
2 of 2 people found this review helpful.
I was disappointed in the weight of the vest thought it would be heavier... also
the closure broke after wearing christmas day... as this was my christmas gift.
I mailed this back to exchange for another choice. I was told it would take 3-5 days to process return and then another 3-5 days to mail out the replacement. I called and found my vest was sitting in the wearhouse from 1/9, they told me to call next wednesday to see if has been processed that would make it 11 days. These are Christmas returns and people are anxious to wear their new furs. You should be staffed for that over load, instead of people waiting 15 days for a return and replacement. Need quicker service when doing holiday returns.
10 of 11 people found this review helpful.
After agonizing about the size you helped me pick the correct one, and I love it! It fits perfectly! A beautiful vest.
Merchant Response Hi Sherri !! Thank you for your message. We are so pleased that you're pleased !!