Shipping & Returns Information
Standard Domestic Shipping
- In-stock orders will be shipped within 48 hours.
- Most orders arrive in 7 to 10 business days.
- Orders shipped to Alaska, Hawaii and Puerto Rico require an additional shipping charge of $10.
Orders with next-day and second-day delivery received by 1:00 pm (Eastern time) Monday-Friday ship via UPS within 24 hrs. or the next business day if the order is received on a Friday. We are not responsible for orders delayed by invalid address or credit card information.
Please see our International Orders page for shipping outside the United States. Please Note: Free Shipping Promotions Are Not Eligible On International Orders
||UPS 3-Day Select
||UPS 2nd-Day Air
||UPS Next-Day Air Saver
|Up to $50.00
|$50.01 and $100.00
|$100.01 and $150.00
|$150.01 and $250.00
|$250.01 and $400.00
|$400.01 or more
UPS Ground - Our standard shipping method, typically arrives in one to five days, depending on your location, and includes tracking from our door to yours.
UPS 3-Day Select - Delivery by the end of the third business day and tracking from our door to yours for an additional $10*
UPS 2nd-Day Air - Delivery by the end of the second business day for an additional $15*
UPS Next-Day Air Saver - Next business day delivery by end of day for an additional $25* Please call Customer Service at 1-800-848-4650 if you need an item delivered on a Saturday, or before noon the next day.
*Oversized items such as Signature Series coats and throws or orders over 20 lbs. may require additional express delivery charges of up to $50. Such items are noted within the site.
Please e-mail email@example.com or call (800) 848-4650 if you have any questions.
Not Delighted with Your Purchase?
We value you as a customer. If for any reason you are not delighted with your purchase, please return it in the original packaging, in its original condition within 30 days.
For returns and exchanges, please visit: UPS.com
Note: A shipping cost of $7.95 will be deducted from the refund.
- Once there, you will need to enter your UPS Package Tracking Number in the “TRACK” search window.
- Click “Return This Package” from the tracking results page.
- Select “Return” or “Exchange”.
- Select your label option: “Print Label”, “Email Link” or “Get Mobile Code” to use at a convenient UPS store location.
Please note that we cannot accept returned merchandise after the thirty (30) day exchange/refund period. We cannot accept items that are not received in original condition, have been worn or used, are missing the label/tags, or improperly packaged. Custom cut yardage is considered a final sale and is therefore non-returnable. If you have any questions about our guarantee or return policy, please contact our Customer Service Team at 1-800-848-4650 or firstname.lastname@example.org.
If you choose to ship without a pre-paid UPS label, include your packing slip and a note advising if you wish to receive a refund or exchange. We apologize, but shipping and handling charges are not refundable.
Please return your items to:
Attn: Returns Dept.
Donna Salyers’ Fabulous-Furs
25 West Robbins St.
Covington, KY 41011-3005
If you have any questions about our guarantee or return policy, please contact our customer service department at (800) 848-4650 or by email at email@example.com.