We love hearing from our customers and are eager to help with any issue you may have. You may contact us in any of the following ways:
If you have an urgent request that needs immediate attention, please call us toll free at 1-800-848-4650. Our Customer Service Representatives will be happy to modify your order, modify the ship to address, or help with any other situations that involve a recently placed order.
If your request is less urgent, we encourage you to send us an email at firstname.lastname@example.org with your question.
By Live Chat
Our Customer Service Representatives can be reached by live chat from 8 a.m. to 12 a.m. EST 7 days a week. To begin a chat, just click the "Click to Chat" icon at the lower right of your browser window. We currently support Chrome, Firefox and Internet Explorer 9+.
If you would like to send us a letter of praise or a letter with suggestions for our catalog, the address to mail your letter to is:
Donna Salyers Fabulous-Furs
Customer Service Department
25 West Robbins Street
Covington, KY 41011
We sincerely appreciate your thoughts and feedback and look forward to hearing from you!